β„Žπ‘’π‘’π‘π‘“β„’ Customer Care

Contact Us

Questions about a kitchen product or an existing order? We are here to help.

Customer Support

Email
service@heebf.com

Phone
+852 2332 8960

Customer Service Hours
Monday–Saturday: 09:00–18:30
Sunday: 11:00–18:00
China Standard Time (UTC+8)

Before Contacting Us

For order questions, include your order number and the email address used during checkout.

For damaged, defective, incomplete or incorrect items, include a description and clear photographs of the product and packaging.

We normally respond within 1–2 business days.

Returns

Please contact us before returning an item. Do not send products to the registered company address unless our customer service team has provided written return instructions. The registered address is not automatically the designated return warehouse.

Official Business Information

Brand: β„Žπ‘’π‘’π‘π‘“β„’
Company: Guangzhou Qingfeng Technology Co., Ltd.
Legal Representative: Huang Qingbo
Unified Social Credit Code: 91440111MAEFYR742H
Registered Address: Room A105, Room 304, No. 9, No. 203 Yinglong Road, Tianhe District, Guangzhou, Guangdong, China