Terms & Conditions

By placing an order with ℎ𝑒𝑒𝑏𝑓™, you agree to these Terms & Conditions and the policies referenced on our website. Nothing in these terms limits consumer rights that cannot lawfully be excluded.

Eligibility

You must have the legal capacity to enter into a purchase transaction under applicable law. If you place an order on behalf of another person or organization, you represent that you have the required authority.

Customer Information

You agree to provide complete and accurate billing, shipping and contact information. Customers are responsible for reviewing order and delivery information before submitting an order.

Product Information

We aim to present product descriptions, images, materials, colors, dimensions, features and prices accurately.

Minor differences in color or appearance may occur because of lighting, photography, device displays or ordinary manufacturing variation.

Prices and Payment

Prices and available payment methods are displayed on the website and during checkout. The final order total may include product prices, discounts, shipping charges, taxes or other disclosed charges.

Orders are subject to successful payment authorization.

Order Confirmation and Acceptance

An order confirmation acknowledges that we received your order but does not necessarily constitute final acceptance.

We may cancel or limit an order where reasonably necessary because of:

• Product availability or stock errors.
• Obvious pricing or description errors.
• Payment failure or suspected fraud.
• Shipping restrictions.
• Legal or regulatory requirements.

If a canceled order has already been charged, the applicable amount will be refunded.

Shipping and Delivery

Order processing and delivery estimates are described in our Shipping Policy. Delivery timeframes are estimates and are not guaranteed arrival dates.

Customers are responsible for providing accurate delivery information and paying destination-imposed duties or taxes unless checkout expressly states otherwise.

Returns, Exchanges and Refunds

Eligible returns, exchanges, cancellations and refunds are governed by our Return & Refund Policy.

Promotions and Discount Codes

Promotional offers may be subject to availability dates, stock, minimum-spend requirements, product exclusions and non-combination rules.

We may correct misuse or obvious promotional errors, subject to applicable law.

Product Use

Customers should use products only for their intended purposes and follow any product-specific care, safety and usage instructions supplied with the product or displayed on the product page.

Intellectual Property

The ℎ𝑒𝑒𝑏𝑓™ name, website content, graphics, layout and product presentation may be protected by applicable intellectual property law. These materials may not be commercially copied or reused without authorization.

Third-Party Services

Our store may rely on third-party providers for e-commerce technology, payment processing, shipping, analytics and other services. These providers may operate under their own terms and privacy policies.

Limitation of Liability

To the maximum extent permitted by law, we are not responsible for indirect or consequential losses arising from website interruptions, third-party services, carrier delays, improper product use or circumstances outside our reasonable control.

Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

Applicable Law and Disputes

These terms are governed by applicable law, including mandatory consumer-protection rules in the customer’s jurisdiction where required.

Changes to These Terms

We may update these Terms & Conditions for operational, legal or regulatory reasons. The version posted when an order is placed generally applies to that order unless applicable law requires otherwise.