β„Žπ‘’π‘’π‘π‘“β„’ Secure Shopping

Payment & Security

Clear payment information and a secure online checkout experience.

Available Payment Methods

The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device and the payment services supported by our store.

Payment Authorization

Your bank, card issuer or payment provider may authorize, delay or decline a transaction. An order is not considered successfully paid until the applicable payment authorization has been accepted.

Checkout Security

Our online store is powered by Shopify. Checkout and payment information is handled through Shopify checkout technology and the payment provider selected by the customer.

β„Žπ‘’π‘’π‘π‘“β„’ will never ask customers to send complete payment card details through ordinary email.

Prices and Final Order Total

Product prices are displayed on the relevant product pages and during checkout. Before submitting your order, review the final checkout total carefully.

The final amount may include product prices, discounts, shipping charges, applicable taxes and other charges disclosed during checkout.

Financial Institution Charges

Your bank, card issuer or payment provider may separately apply currency-conversion charges, foreign-transaction fees or other institution-level fees. These charges are outside the control of β„Žπ‘’π‘’π‘π‘“β„’.

Discount Codes

Valid promotional codes must be entered before checkout is completed. Promotions may have product exclusions, minimum-spend requirements, availability periods or expiration dates. Offers cannot necessarily be combined unless expressly stated.

Payment Problems

If payment cannot be completed, confirm that the entered information is correct and that the payment method is currently available. Your financial institution may also need to authorize the transaction.

Approved Refunds

Approved refunds are normally returned to the original payment method. After we process the refund, the relevant bank or payment provider generally needs 5–10 business days to post the funds.

Payment Support

Email: service@heebf.com
Phone: +852 2332 8960
Monday–Saturday: 09:00–18:30
Sunday: 11:00–18:00
China Standard Time (UTC+8)

Please include your order number and a short description of the issue. Do not send complete card details by email.