Payment & Security
Clear payment information and a secure online checkout experience.
Available Payment Methods
The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device and the payment services supported by our store.
Payment Authorization
Your bank, card issuer or payment provider may authorize, delay or decline a transaction. An order is not considered successfully paid until the applicable payment authorization has been accepted.
Checkout Security
Our online store is powered by Shopify. Checkout and payment information is handled through Shopify checkout technology and the payment provider selected by the customer.
βππππβ’ will never ask customers to send complete payment card details through ordinary email.
Prices and Final Order Total
Product prices are displayed on the relevant product pages and during checkout. Before submitting your order, review the final checkout total carefully.
The final amount may include product prices, discounts, shipping charges, applicable taxes and other charges disclosed during checkout.
Financial Institution Charges
Your bank, card issuer or payment provider may separately apply currency-conversion charges, foreign-transaction fees or other institution-level fees. These charges are outside the control of βππππβ’.
Discount Codes
Valid promotional codes must be entered before checkout is completed. Promotions may have product exclusions, minimum-spend requirements, availability periods or expiration dates. Offers cannot necessarily be combined unless expressly stated.
Payment Problems
If payment cannot be completed, confirm that the entered information is correct and that the payment method is currently available. Your financial institution may also need to authorize the transaction.
Approved Refunds
Approved refunds are normally returned to the original payment method. After we process the refund, the relevant bank or payment provider generally needs 5β10 business days to post the funds.
Email: service@heebf.com
Phone: +852 2332 8960
MondayβSaturday: 09:00β18:30
Sunday: 11:00β18:00
China Standard Time (UTC+8)
Please include your order number and a short description of the issue. Do not send complete card details by email.